Frequently Asked Questions (FAQs)
Q1： How is the quality of your fairing kits?
We have been in the industry for more than 10 years and we have our own factory. We are able to offer our motorcycle fairings at affordable prices because we bypass the middlemen. We go right to the source to reduce costs so that we can offer our fairing kits at considerably lower prices. High quality, low prices, and exceptional customer service have been our pillars of success.
All our motorcycle fairings are made with remarkably durable Abs Plastic, high quality OEM Grade. We use the exact same injection molding technology and process to produce abs fairing kits as manufactures use to produce OEM Fairings. The injection molding technology allows to create high quality fairing parts with a remarkably durable compound of ABS Plastic to ensure the durability of the fairing parts. With correct tabs and pre-drilled alignment holes, our motorcycle fairings are easy and quick to install and ensures a precise fit and compatible with original motorcycles. We highly recommend professional installation.
Q2: Will the fairing come with decals/stickers?
Yes, All fairing kits will have decals/stickers as shown in the pictures.
Q3: I would like to order a design that is not featured on the website, Can I order it?
Yes, We specialize in custom orders. Just send us the detailed pictures/photo, and we will work with you to get it made.
Q4: Is there additional charge for custom fairings?
In most cases, there is no extra charge. But it depends on the complexity of the design. Some custom designs may incur a small additional charge.
Q5: Can I order single fairings for my bike?
At this moment, we don't offer single fairings. WE ONLY SELL FULL FAIRING KITS.
Q6: Will your fairing kits fit my bike?
Installation of injection molded fairing is more than 99.99% accurate. If your bike has never experienced a crash and if you are familiar with your bike’s fairing installation, you won’t have any issues, it is just a basic bolt-on job!
Important: Please make sure you choose the correct model and year for your bike. If you are not sure, please send us the detailed pictures of your bike, including Front View, Back View, Left View and Right View, we will check them for you.
Q7: What countries do you ship to?
We ship to almost all countries worldwide.
Q8: How long will it take to receive my order?
Motorcycle fairings are not easy to manufacture which involves a lot of craftsmanship and expertise. Once we receive your order, your order will be processed to the production team. The production of our fairing kits takes 2-3 weeks, depending on the complexity of the design and the process of painting. After quality checking, we use Air Express shipping method with good and safe package. Once shipped out, the fairing kit will take 7-15 business days to be delivered. The tracking number will be sent via email.
Q9: Can I track my order?
Yes. You will receive the tracking number via email once the order has been shipped out.
Q10: Do you deliver to PO Box addresses?
No, we don't accept PO Box, the shipping company will refuse the address.
Q11: What shipping methods do you provide?
We use Air Express shipping method.
Q12: Do I have to pay Custom charges & import duties?
Import duties, taxes and charges are not included in the item price or shipping charges. Customers need to pay it in case it happens. In very rare cases, customers will pay the duties. Meanwhile, when shipped out, our best practice is to mark a small value on the package, for example, $50~$80, even if the duties happened, the duties will be acceptable.
Q13: How do I place an order?
Choose the item you like, and choose options (if have), then add to cart, and complete the checkout step by step.
Q14: What payment methods do you accept?
We accept credit card payment (Visa, Master, American Express, JCB and etc), including debit cards and Apple Pay.
Q15: I can't make the payment successfully, errors occurred.
There do exist some cases regarding payment not going through, Please check your credit card company or try again by using a different card. In most cases, Trying a different card and retries may succeed. If it still doesn't work, please contact your issuing bank and ask them to unblock the payment. and then try to order again.
Q16: I changed my mind, Can I cancel my order?
Please notice that, all motorcycle fairings are made to order, as said before, they are not easy to manufacture which involves a lot of craftsmanship and expertise.
* Orders can only be cancelled within 24 hours of payment for a full refund.
* For orders 24+ hours after payment: orders can't be canceled. or will have 50% restocking fee applied.
* If you are canceling orders when your parcel has already been shipped out or on its way to destination, please submit a return request after you receive the parcel. Refund will be issued once we receive the parcel returned.
Q17: Can I return if I don't like it?
Yes, we accept returns. We strive to make our customers 100% satisfied with the product they've purchased from us. please contact us and our team will assist you right away.
Q18: Do you offer wholesale service?
Yes, please contact us or place a test order to check our quality and service.
Q19: What will happen after I place my order?
1)Your order will be processed within 24 hours (in working days), meanwhile, you will receive a notification email. The order status will be updated to "Processed".
2)When fairing kit is ready after quality checking, it will be shipped out to our shipping partners, which takes 2-3 days in normal cases. The order status will be updated to "Shipped".
3)When the package arrives at the shipping company, we will have the tracking number and send you the notification email, so that you can track the order online.
4)Stay tuned and wait for the package to be delivered.